Policy, Mission & Goal of the Company
Laboratory policy
It is our aim to be viewed by our customers as the best providers of reliable testing services in the electrical fields.
For this purpose, we are committed to operate a business management policy driven by the following principles and behaviors:
- Build a mutually profitable relationship with our customers through the understanding of their needs and the research of their satisfaction.
- Put efficiency and reliability in the heart of our process management and seek continual compliance to applicable standard and regulations.
- Enhance the systematic research of improvement at all levels.
- Develop staff competencies, creativity and accountability through appropriate development programs and show management involvement and commitment.
- Promote teamwork and use of common language and processes.
We will endeavor to implement and support this policy at all levels through the induction training for all the employees.
Mission Statement
ITC India has served the Electrical industry since 2002. We are committed to serving the industry with a qualified facility and a staff devoted to the highest standards of quality and excellent customer service. Our continued growth comes as a result of our commitment to working together with our clients to assure mutual success at the most economical rate possible.
Our Goal:
Provide ITC India clients with a level of confidence and capabilities not available with any other test laboratory. In addition, we are committed to meeting the client’s needs with competitive pricing, reasonable lead-times, thereby satisfying the client’s goals.